
What Are You Assuming?
"A healthy workplace requires us to continually clean up our thinking, and that requires having the right measures in place, effective hiring and people development practices, and a healthy dose of introspection". We live in a world of imperfect information, compounded by poor communication, misunderstanding and error. There is a lot we don't know; but, arguably worse, a lot we believe we know that is not so. Nevertheless, we make decisions from moment to moment, as we must.